Delivery information

As an authorised Morso online retailer we only provide genuine Morso spares and we aim to provide a fast, reliable service.

All in stock items ordered before 1pm (excluding weekends and bank holidays) will be dispatched by courier the same day.

Once dispatched, you will be provided with a tracking number so you can follow the progress of your delivery.

Express delivery time is 1 – 2 working days for UK mainland postcodes or standard post will take 3-5 working days

For Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Channel Islands, Isle of Wight, Isle of Man & Isle of Scilly please allow 2 – 4 working days.

For overseas orders and deliveries please e-mail info@morsosparesdirect.co.uk for international delivery charges and anticipated delivery date.

Orders placed after 1pm will be dispatched the following day (excluding weekends and Bank holidays).

For non-stock items, please allow 10 – 14 working days for delivery.

You will be advised on estimated delivery time.

As soon as your items are dispatched you will again be provided with a tracking number so you can follow the progress of your delivery.

In the unlikely event of an item being damaged in transit PLEASE notify us immediately and if possible take a photograph.

After 24 hours we are unable to make a claim against the couriers and we will be unable to provide a refund.