I rang and spoke to a lovely lady, who sorted out the stove i had got the parts, and even drove them to the parcel office so we could have them the next day, very pleased thank you.

Parcel arrived next day. Thank you so much for your excellent service. Everything arrived in one piece after being extremely well packaged. Chimney sweep fitted all parts on Friday without any hassle. Will recommend and always use you in future.

Really easy to use order system which resulted in getting the right part first time unlike bricks and mortar retailer. excellent communication and followup

Fantastic customer service from Katie. Emails answered promptly with part numbers and prices. Great on the phone too. Thanks Katie.

Fantastic customer service from Katie. Emails answered promptly with part numbers and prices. Great on the phone too. Thanks Katie.